Twoje pytanie :

Hard reset – Horizon digital TV box

It is worth to do a hard reset of the Horizon digital TV box modem in case of any problems with signal reception, both when it comes to TV and Internet signal. When doing the reset, the signal (antenna) cable must be properly connected to the digital TV box. The digital TV box must be on.

  • the hard reset will restore the factory settings of digital TV box modem
    Once done, the names and passwords of wireless networks will be restored to the values entered by the manufacturer. You can read those names and passwords on the label attached to the bottom of the device or via the digital TV box menu.
  • the hard reset will not delete the planned or recorder items
 
  1. On the back panel, next to the power sockets, you will find the “modem reset” button. To do the hard reset, press this button and hold it for 30 seconds.
    Reset
  2. Wait for the Wi-Fi symbol on the front panel to reappear. Its presence means that the device finished resetting the modem to factory settings.

If you were unable to solve your problem, please contact us.

Prepare your UPC Subscriber ID numer.

Masz komentarz do tej odpowiedzi? Podziel się nim z nami

Nie znalazłeś rozwiązania?

Jeśli chcesz zgłosić problem, dotyczący korzystania z usług UPC, skorzystaj z Asystenta Kontaktu
 

Sprawdź inne sugestie

  • In case of the vast majority of problems with the Horizon digital TV box, our customers have restored the proper functioning of the service in the following way: Reset of...
  • To restore factory settings with the use of a pilot, open the MENU . Then select SETTINGS and then FACTORY SETTINGS . The digital TV box will ask you to enter PIN...
  • The digital TV box restart will allow you to regain control over it. For example, if it is not responding to the pilot and the front panel is not responding...
  • The digital TV box restart will allow you to regain control over it. Before you do the restart, make sure that there are three cables connected to it – power cable...
  • Our Customers were able to solve their problem most often by doing the following: Digital TV box power restart Restoring factory settings Do not change the order of the listed...
  • Select Poland from the list of countries, and then enter the correct activation code . You will find it in the below search engine. window.__dmgWidgetLang = 'en';   Should you make a...
  • 1. Diody na dekoderze Horizon   Nagrywanie* - jeśli się świeci, trwa nagrywanie programu. Wi-Fi - jeśli się świeci, łączność Wi-Fi w dekoderze jest włączona. Miganie diody oznacza tryb parowania urządzeń Wi-Fi. Zmiana kanałów...
  • Wybierz rodzaj wsparcia: Wsparcie techniczne dla usługi internetowej Wsparcie techniczne dla usługi internetowej na dekoderze Horizon Wsparcie techniczne dla usługi telewizyjnej Wsparcie techniczne dla usług dodatkowych Wsparcie techniczne dla usługi...
  • Wybierz interesujący Cię temat: Moje UPC - zmiana hasła Nazwa użytkownika i hasło do routera lub modemu Zmiana hasła sieci bezprzewodowej Zmiana hasła do UPC Wi-Free Zmiana hasła do poczty elektronicznej...
  • Zmień język na Polski   This article contains detailed information on the return of equipment.   1. What equipment must be returned and under which circumstances? If you cancel any service – return all...